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COA Language Assessment

To participate in the interpreter training program, you will need to obtain a score of 128 on this language assessment. There are two parts to this exam: oral and written. Although, the instructions are written in English, your answers, unless otherwise indicated, should be in your “non-English” language. Make sure you complete every page in this assessment. Please read and follow the instructions very carefully. Once have answered a question and gone on to the next one,  you will not be able to return to a previous question.

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FOR PROGRAM STAFF USE ONLY

Total Score:                _____ /160

 

Written Exam:         _____/62

Part I:                      _____/47

Part II:                     _____/5

Part III:                    _____/10

Oral Exam:              _____/98

Part I:                      _____/48

Part II:                     _____/50

 

Please check the appropriate response to indicate the general skill level of the

applicant: Indicate Excellent, Good, Poor, or Unsatisfactory

Vocabulary Knowledge:

                       Register:

      Grammar/ Spelling:

     Subject Knowledge:

Do you think this person would make a good interpreter? Yes No

Why (not)? _______________________________________________________

________________________________________________________________

WRITTEN EXAM

Part I (47 points) VOCABULARY

Question 3 of 7

PLEASE TRANSLATE THE FOLLOWING TERMS INTO YOUR non-English LANGUAGE:

 

Support                     Deposit 

Walk-in                      Effective 

Code                         Water bill 

Regulation                Requestor 

Financial                   Pedestrian 

Residential                Electricity 

Drugs                        Attorney 

Online                       Base rate 

Incident                     Required 

Trash                        Customer 

Insurance                  Disability 

File a complaint        Household 

Eligible                      Fee 

Recycling                  Income 

Refund                      Physician 

Parking                     Individual 

Temporary                Benefit 

Past-due                   Citizens 

Discount                   Felony 

Safety                       Energy-efficient 

Utilities                      Form 

Application                Court 

Account                     Government issued photo ID

Low income

Part II (5 points) COMMON JOB INTERVIEW QUESTIONS

Question 5 of 7

List five (5) questions, in English and list the exact same questions also in your non-English language, that a future

employer may ask you during a job interview. 

Please number your questions.

Part III (10 points) TRANSLATION APPLICATION INSTRUCTIONS

Question 7 of 7

Please translate the following instructions into your non-English language: 

 

Customer Assistance Programs

 

The City of Austin offers programs to help customers who are facing financial

difficulties.

 

These are the requirements for each program.

 

● CAP Discounts — If you or someone in your household participates in certain

government assistance programs, you may be able to receive discounts on your

utility bill.

 

● Financial Support Plus 1 — The Plus 1 fund provides emergency financial help

if you are having temporary difficulty paying utility bills. Customers may also

contribute to this fund via their monthly utility bills.

 

● Payment Arrangement — A payment arrangement allows you to pay off a past

due bill balance over time to keep your utility account in good standing.

 

● Services for the Medically Vulnerable — If someone in your household has a

long-term disease or critical illness, you may be eligible for the City’s registry of

medically vulnerable customers and receive special support services.

 

● Weatherization Assistance — In addition to these City of Austin programs,

Austin Energy offers no-cost home energy improvements to qualifying customers

with low-to-moderate incomes. The improvements reduce energy costs, address

health and safety issues, and enhance comfort.

Confirm and Submit