Question 7 of 7
PLEASE TRANSLATE THE FOLLOWING SECTIONS INTO YOUR NON-ENGLISH LANGUAGE
Customer Assistance Programs
The City of Sacramento offers programs to help customers who are facing financial difficulties.
These are the requirements for each program.
● CAP Discounts — If you or someone in your household participates in certain government assistance programs, you may be able to receive discounts on your utility bill.
● Financial Support Plus 1 — The Plus 1 fund provides emergency financial help if you are having temporary difficulty paying utility bills. Customers may also contribute to this fund via their monthly utility bills.
● Payment Arrangement — A payment arrangement allows you to pay off a past due bill balance over time to keep your utility account in good standing.
● Services for the Medically Vulnerable — If someone in your household has a long-term disease or critical illness, you may be eligible for the City’s registry of medically vulnerable customers and receive special support services.
● Weatherization Assistance — In addition to these City of Sacramento programs, Sacramento Energy offers no-cost home energy improvements to qualifying customers with low-to-moderate incomes. The improvements reduce energy costs, address health and safety issues, and enhance comfort.